Privacy Policy

Effective Date: June 7, 2023
 

This Privacy Policy ("Policy") describes how Anna's Ark ("we," "us," or "our") collects, uses, and discloses personal information when you visit and use our website www.annasark.com ("Website"). This Policy also outlines your rights regarding the personal information we hold about you as a visitor or user of our Website. We are committed to protecting your privacy and ensuring compliance with applicable privacy laws, including the Personal Information Protection Act (Alberta) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
 

1. Information We Collect 1.1 Personal Information: We may collect certain personal information that you provide to us voluntarily, such as your name, email address, phone number, postal address, and any other information you choose to provide when filling out contact forms, booking forms, or subscribing to our newsletters.
    

1.2 Payment Information: If you make a purchase through our Website, we collect and process your payment information, including credit card details or other payment details necessary to complete the transaction.
 

1.3 Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and browsing activities. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We may use cookies, web beacons, and similar tracking technologies to collect this information.
 

1. Use of Personal Information We may use the personal information we collect for the following purposes:
    

2.1 Provision of Services: To provide you with the requested services, such as dog training and boarding services, and to communicate with you regarding your bookings, inquiries, or other service-related matters.
 

2.2 Marketing and Communication: To send you promotional materials, newsletters, and other communications about our services, special offers, and upcoming events. You may opt-out of receiving such communications at any time.
 

2.3 Improvement of Website: To analyze and improve the functionality and user experience of our Website, troubleshoot technical issues, and customize the content and layout based on your preferences.
 

2.4 Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as well as to protect our rights, privacy, safety, or property, and that of our users and the public.
 

1. Disclosure of Personal Information We may disclose your personal information to third parties in the following circumstances:
    

3.1 Service Providers: We may engage trusted third-party service providers to assist us in providing our services and managing our Website. These service providers are contractually obligated to handle your personal information securely and confidentially and may only use it for the purposes specified by us.
 

3.2 Legal Requirements: We may disclose your personal information if required to do so by law, or in response to a valid legal request or court order.
 

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity or merged with the acquiring entity's databases.
 

1. Data Retention We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we will securely dispose of or anonymize it.
    

2. Your Rights and Choices 5.1 Access and Correction: You have the right to access the personal information we hold about you and request corrections or updates to ensure its accuracy. Please contact us using the information provided in Section 7 to exercise these rights.
    

5.2 Consent Withdrawal: If you have provided your consent for the collection, use, or disclosure of your personal information, you may withdraw your consent at any time by contacting us using the information provided in Section 7. Please note that withdrawal of consent may impact your ability to use certain features or services on our Website.
 

5.3 Opt-out of Marketing Communications: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us using the information provided in Section 7.

1. Security We implement reasonable security measures to protect the personal information we collect and store. However, please be aware that no security measures are foolproof, and we cannot guarantee the absolute security of your personal information.

2. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: anna@annasark.com
    

We will respond to your inquiries and address your concerns promptly.

1. Changes to the Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices and services. We will post a prominent notice on our Website to notify you of any significant changes. We encourage you to review this Policy periodically for the latest information on our privacy practices.
    

By using our Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.